Our Commitment to the Highest Standard of Senior Care

Our aging population is growing at an unprecedented pace. And the Home Instead® network is committed to bringing the highest standard of care to aging adults in our communities and around the world.

Senior woman smiling while standing in kitchen at home

Prioritizing Clients & Their Families

1. Experience

The Home Instead® network provides high-quality care backed by more than 25 years of experience in homes across the globe. With nearly 1200 franchise locations around the world, each local business draws from our collective experience to continually improve services and make Home Instead care as person-centered as possible.

2. Care Pro Training & Screening

Care Pros employed by the Home Instead network must pass a comprehensive background check to become insured. They also strive to exhibit true compassion for older adults. Care Pros may then receive ongoing training that helps them perform at the highest levels.

3. Proven, Personalized Approach to Care

A free care consultation drives the process, which evaluates the current situation and identifies the areas where support is wanted or needed. Before making a care recommendation, the Home Instead approach generally includes listening to the input of everyone involved in order to craft a well-rounded care plan that keeps your loved one at the center.

4. Investment in Technology

Home Instead has joined forces with Honor, to lead the world’s largest home care service network providing the most human-centric technology and operations platform. Together, we’re combining high tech with high-touch to revolutionize how society cares for older adults, their families, and Care Professionals.

5. Quality Assurance

Through Client and Care Pro surveys, each local Home Instead franchise office can routinely evaluate the safety and quality of their care – and can use the feedback to make adjustments where indicated. Your local Home Instead franchise office will also engage in continuous improvement initiatives and quality assurance checks.